Privacy policy

Last Updated: 14 February 2025

Creative Cuddle (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website (https://creativecuddle.com), interact with us, or use our services. This Policy is compliant with applicable data protection laws, including the General Data Protection Regulation (GDPR), United States state privacy laws (including but not limited to CCPA, CPRA, VCDPA, CPA, CTDPA, TPDPA, OCPA, NDPA, DBPA, ICPA, NHPA, NJDPA, NPIPA, and MCDPA), and India’s Digital Personal Data Protection Act (DPDP Act 2023).

Information we collect
We collect different types of personal information depending on how you interact with our website and services.

We may collect:

  • Contact information (name, email, phone number)

  • Company and job details

  • Technical data (IP address, device type, browser type, approximate location)

  • Data from cookies or similar technologies

We never request or store unnecessary personal data.
How we use your information
We use your information to:

  • Provide and manage our services

  • Provide quotes, proposals, and ongoing service updates

  • Improve our website and overall user experience

  • Personalize and enhance your experience

  • Respond to your inquiries

  • Fulfill legal obligations

  • Detect and prevent fraud or abuse

We do not sell or trade your information - ever.
Legal basis for processing
We process your data under one or more of the following legal bases:

  • Consent: For marketing and non-essential cookies

  • Contractual necessity: To fulfill service-related requests

  • Legal obligation: For compliance with applicable laws and regulations

  • Legitimate interest: For improving services, marketing (where applicable), and security

  • Legitimate interest: For improving services, marketing (where applicable), and security

This aligns with:

  • GDPR for EU/EEA residents

  • US State Privacy Laws for residents of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, and Montana

  • DPDP Act 2023 for Indian residents

Sharing your information
We do not sell your personal information. However, we may share it with:

  • Service providers (e.g., hosting, analytics, communication tools) bound by data protection agreements

  • Legal authorities if required by law

  • Business partners during mergers, acquisitions, or restructuring

International Transfers
We may process or store your data in countries outside your own, including India, the United States, and the European Union. We implement appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Contractual assurances and data processing agreements with third parties

  • Compliance with Indian DPDP regulations regarding cross-border data transfers

Data Retention
We retain your data only as long as necessary for:

  • Delivering services

  • Fulfilling legal and contractual obligations

  • Resolving disputes

Afterward, we securely delete or anonymize the data.
Your Rights
Depending on your jurisdiction, you may have the right to:

  • Access and review your personal data

  • Correct inaccurate or outdated information

  • Delete or restrict use of your data

  • Object to certain processing activities

  • Withdraw previously given consent

  • File a complaint with the appropriate authority

These rights are supported under:

  • GDPR (EU)

  • DPDP Act (India)

  • United States State Privacy Laws: California (CCPA/CPRA) grants rights to access, delete, opt out of sale, correct data, and limit use of sensitive data; Virginia, Colorado, Connecticut, Utah, Iowa, Texas, Oregon, Nevada, Delaware, New Hampshire, New Jersey, Nebraska, and Montana grant rights to access, correct, delete, opt out of targeted advertising, data sales, and profiling, and to appeal denied rights requests.

Cookies and Tracking
We use cookies and tracking tools to enhance your experience, measure site performance, and deliver relevant content. You may control or disable cookies in your browser settings. Consent is requested where legally required.
Data Security
To protect your information we use:

  • SSL encryption

  • Secure servers and access controls

  • Regular security audits and employee training

In the event of a data breach, we will inform affected users and relevant authorities as required by law.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If such data is discovered, it will be deleted promptly.
Updates To This Policy
We may revise this Privacy Policy periodically. When we make material changes, we will notify users via email or a notice on our site. Continued use of our services after updates indicates acceptance of the revised policy.
Contact Us
Have questions? Need support?
Reach us anytime at grow@creativecuddle.com