Terms of Service

Last Updated: 1 February 2026

Welcome to Creative Cuddle. These Terms of Service (“Terms”) govern your access to and use of the Creative Cuddle website and our general service offerings. By accessing our site or requesting a consultation, you agree to these Terms.

nature of services
Creative Cuddle provides professional services in Performance Marketing, Affiliate Marketing, Web Development, App Development, Branding & Identity, and Creator-Led Growth. These Terms apply to all users; however, specific project deliverables, timelines, and costs will be governed by a separate, signed Statement of Work (SOW) or Service Agreement.

  • Precedence Clause: In the event of a conflict between these general website Terms and a signed individual contract (SOW/MSA), the terms of the signed individual contract shall prevail.

Intellectial Property Rights

  • Agency Property: All content on this website, including text, "Insights" articles, case studies, graphics, and the "Creative Cuddle" brand, is the exclusive property of Creative Cuddle.

  • Work Product: For client projects, intellectual property rights (including source code for Web/App Dev and Brand Assets) are transferred to the Client only upon receipt of full and final payment, unless otherwise stated in a specific SOW.

  • Pre-existing Tools: Creative Cuddle retains ownership of any pre-existing code, libraries, or marketing frameworks used to deliver client services.

Performance & Results Disclaimer
While Creative Cuddle employs data-driven strategies to scale brands:

  • No Guarantees: We do not guarantee specific financial returns, search engine rankings, or viral success. Results in Performance Marketing and Creator-Led Growth are subject to third-party algorithms (Google, Meta, etc.) and market conditions.

Client Obligations
To ensure high-speed delivery, the Client agrees to:

  • Provide timely access to necessary accounts (hosting, ad managers, etc.).

  • Verify the legal right to use any assets (images, logos, copy) provided to the Agency.

  • Review and approve deliverables within the timeframes established in the project roadmap.

Payment & Financials

  • Service Fees: Fees are outlined in individual proposals. For development projects, a non-refundable commencement deposit is typically required.

  • Ad Spend: For Performance Marketing, ad spend is paid directly by the Client to the respective platform (e.g., Google Ads) and is not included in Agency service fees.

  • Late Payments: We reserve the right to pause services or hosting for accounts with overdue invoices.

Confidentiality & Privacy
Both parties agree to keep "Confidential Information" (trade secrets, login credentials, and proprietary growth strategies) private. Our handling of personal data is governed by our [Privacy Policy].
Limitation of Liability
To the maximum extent permitted by law, Creative Cuddle shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or data) arising from the use of our services or website. Our total liability is limited to the amount paid by the Client for the specific service in question.
Termination
Either party may terminate a service relationship as per the notice period defined in their individual contract (typically 30 days). Upon termination, the Client is responsible for payment for all work completed up to the termination date.
Governing Law
These Terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Gurugram.
Contact Us
Have questions? Need support?
Reach us anytime at grow@creativecuddle.com